Legal information

Who runs Hoog, how to contact us, how to report illegal content and where to get help with a dispute.

In force from 27 October 2026

Draft: this text has to be reviewed by a lawyer and the details in square brackets still need to be filled in.

Informational translation. The Polish version is binding.

Service operator

[nazwa firmy albo imię i nazwisko przedsiębiorcy]
[adres siedziby]
Tax ID (NIP) [NIP], REGON [REGON]
[wpis do CEIDG albo KRS: numer i sąd rejestrowy]
Email: [adres e-mail]

Point of contact

The address [adres e-mail] is the point of contact for Users and for the authorities of Member States, the European Commission and the European Board for Digital Services within the meaning of Articles 11 and 12 of the Digital Services Act (Regulation (EU) 2022/2065). We correspond in Polish and English.

Reporting illegal content

If you see content in the Service that you believe is illegal or breaches the Terms, write to [adres e-mail]. What a report should contain and how we deal with it is described in § 12 of the Terms.

Hoog’s role

Hoog puts Clients in touch with Contractors. We do not carry out services and are not a party to contracts between a Client and a Contractor. For each Contractor we show whether they act as a company or as a private individual; consumer protection law does not apply to contracts with private individuals.

Out-of-court dispute resolution

Consumers can turn to a municipal or district consumer ombudsman (rzecznik konsumentów) or to a permanent consumer arbitration court attached to the regional inspector of the Trade Inspection (Inspekcja Handlowa). More information: uokik.gov.pl.

Documents

Data sources

Town names and postcodes come from the GeoNames database (geonames.org), made available under the CC BY 4.0 licence. Company data comes from the register of VAT taxpayers kept by the Head of the National Revenue Administration (KAS).